Frequently Asked Questions
Orders & Shipping
How long does shipping take?
Orders are processed within 24–48 business hours. Delivery typically takes a few business days, depending on the destination.
How much does shipping cost?
Shipping costs are calculated at checkout.
Free shipping is available for orders over €30.
Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking link to monitor the delivery.
Products & Usage
How do I choose the right product?
You can browse products by health category or specific wellness needs. If you are unsure, feel free to contact us for personalized support.
How long does it take to see results?
The time required to experience benefits may vary depending on the product and individual response. Optimal results are generally achieved with consistent use over time.
Can I take multiple products together?
In many cases, yes. However, if you have specific medical conditions or are taking prescription medications, we recommend consulting your healthcare professional before use.
SAFETY
Are your products safe?
Our formulations are developed with careful attention to ingredient quality and functional coherence, following rigorous quality standards.
Are there any contraindications?
Food supplements should not be used as a substitute for a varied and balanced diet and a healthy lifestyle. If you have specific medical conditions or are taking prescription medications, we recommend consulting your healthcare professional before use.
Returns & Support
Can I return a product?
Returns can be requested in accordance with the terms and conditions outlined in our Return Policy.
How can I contact you?
You can reach us via our Live Chat or by email. We respond immediately whenever possible and, in any case, within one hour at the latest.